Privacy Policy

1. Introduction

KJ Academy ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website kjacademy.uk and submit enquiries through our contact forms.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Submit an enquiry form
• Register interest in our courses
• Contact us directly

This information may include:

• Name (first and last)
• Email address
• Phone number (optional)
• Course preferences
• Experience level
• Learning support requirements (for SEN students)
• Location information (country/timezone for online courses)
• Any additional information you choose to provide in messages

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries about our courses
• Process course applications and enrollments
• Send confirmation emails for form submissions
• Provide information about courses you've expressed interest in
• Communicate important updates about our services
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Legitimate interests: Processing is necessary for our legitimate interests (providing educational services) and does not override your rights
• Contract: Processing is necessary to take steps prior to entering into a contract for our courses

5. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your data is stored securely and accessed only by authorised personnel who need the information to respond to your enquiries and provide our services.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Typically, we retain enquiry data for up to 2 years to allow for follow-up communications about courses. You may request deletion of your data at any time.

7. Your Rights

Under UK GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Object: Object to processing of your data
• Withdraw consent: Where processing is based on consent

8. Third-Party Services

We use Resend (resend.com) as our email service provider to send confirmation emails and respond to enquiries. They process data in accordance with their own privacy policy and GDPR requirements.

We use Cloudflare Turnstile for security verification on our forms. This service helps protect against automated spam submissions without collecting personal data or using tracking cookies.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

12. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):